Differences Between Telehealth vs. In-Person Therapy

telehealth therapy at Dr. John G Kuna & Associates, a mental health services company located in Pennsylvania

Taking the step towards seeking mental health services is something to be proud of, but you may be faced with a question that hinders your process, that question being: Which form of mental health care is right for me? In-person Therapy or Telehealth therapy? In this blog, we will explore the differences between telehealth therapy and in-person therapy, with the hopes of helping you figure out which one’s right for you.

What is Telehealth Therapy?

Telehealth therapy is a form of mental health care delivered through digital means like video calls, phone conversations, or messaging. It’s an ideal option for those who find it hard to attend in-person sessions due to distance, time constraints, or physical limitations. This approach maintains the same confidentiality and professional care standards as traditional therapy but with the added convenience of accessing help from anywhere. Whether dealing with stress, anxiety, depression, or other mental health challenges, telehealth therapy provides a viable, effective alternative to face-to-face sessions, making mental health support more accessible than ever before.

How Does It Work?

In telehealth therapy, clients select a licensed therapist who offers online sessions. These sessions are scheduled and conducted over secure video conferencing tools, phones, or through HIPAA-compliant messaging apps, ensuring privacy and safety. The therapist uses various approaches suitable for online therapy, providing the same quality of care as in-person therapy but with greater flexibility and ease of access.

4 Pros of Telehealth Therapy

Telehealth therapy offers several distinct advantages that make it an increasingly popular choice for mental health care. Here are 4 pros of telehealth therapy:

  1. Convenience: Telehealth therapy allows clients to attend sessions from their preferred location, be it at home, office, or while traveling. This eliminates the need for commuting, saving time and reducing the stress associated with arranging in-person visits.
  2. Accessibility: This form of therapy is particularly beneficial for those in remote or underserved areas where traditional mental health services might not be as accessible. It bridges the gap, ensuring more people have access to quality mental health care.
  3. Comfort and Privacy: Many clients find it more comfortable to engage in therapy in their own environment. This sense of familiarity can enhance the therapeutic experience. Additionally, telehealth provides a higher degree of privacy, as clients don’t have to worry about running into someone they know at a therapist’s office.
  4. Flexible Scheduling: Telehealth therapy often offers more flexible scheduling options compared to traditional therapy. This flexibility is ideal for clients with busy schedules or those who find it difficult to commit to regular in-person appointments.

4 Cons of Telehealth Therapy

While telehealth therapy offers significant benefits, there are also notable drawbacks. Below are 4 cons of telehealth therapy to consider:

  1. Technology Dependence: Telehealth therapy relies heavily on technology, including stable internet connections and compatible devices. Technical issues can disrupt sessions and may hinder the therapeutic process, especially for clients who are not tech-savvy.
  2. Limited Nonverbal Communication: In telehealth sessions, therapists may find it more challenging to pick up on nonverbal cues, which are crucial in understanding a client’s emotional state. This can sometimes lead to misinterpretations or a lack of depth in client interactions.
  3. Insurance and Coverage Issues: Not all insurance policies cover telehealth therapy, and coverage can vary widely. This can make telehealth less accessible for individuals who depend on insurance to afford mental health services.
  4. Not Suitable for All Cases: Telehealth therapy may not be effective for all types of mental health issues, particularly severe cases that require close and personal monitoring or intervention. It’s also less suitable for clients who need a more structured therapy environment to stay engaged.

in person therapy with Dr John G Kuna & Associates, a mental health services company located in Pennsylvania

Traditional In-person Therapy

Traditional in-person therapy, the conventional form of mental health counseling, involves face-to-face sessions between a client and a therapist within a professional setting, like a therapist’s office. This form of therapy is well-regarded for its personal and direct approach, and it’s particularly effective for those who value physical presence and find real-time, in-person communication essential for their therapeutic journey. In-person therapy also offers an environment that is distinct from the client’s daily life, which can help in creating a more focused and introspective therapeutic experience.

How Does It Work?

In traditional in-person therapy, clients typically begin by searching for a therapist whose expertise aligns with their specific needs. After selecting a therapist, clients schedule appointments to meet at the therapist’s office at regular intervals – usually weekly. During these sessions, the therapist employs various techniques and methods, such as cognitive-behavioral therapy, psychoanalysis, or other therapeutic approaches tailored to the client’s individual issues and goals. The consistent, physical presence of both client and therapist often enhances the sense of trust and understanding, which is the foundation of effective therapy.

4 Pros of Tradition In-Person Therapy

In-person therapy offers unique advantages that make it a preferred choice for many seeking mental health care. Below are 4 pros that can help you decide if in-person therapy is for you:

  1. Enhanced Personal Interaction: In-person therapy allows therapists to observe nonverbal cues and body language, offering a deeper understanding of a client’s emotions and behaviors. This level of interaction often leads to more effective communication and a stronger therapeutic relationship.
  2. Sense of Connection: The physical presence of both therapist and client helps encourage a sense of empathy and connection. This can make it easier for clients to open up and engage more deeply in the therapeutic process.
  3. Dedicated Therapeutic Environment: The structured and professional setting of a therapist’s office provides a distinct, confidential space that is conducive to focus and introspection, away from the distractions of daily life.
  4. Immediate Feedback and Support: In-person therapy allows for real-time interaction and immediate feedback. This immediacy can be crucial for clients who need direct support, especially during challenging moments in therapy.

4 Cons of Traditional In-Person Therapy

While in-person therapy has its benefits, it can also come with a few disadvantages. See the 4 cons of in-person therapy below:

  1. Limited Accessibility: Individuals in remote or underserved areas may find it difficult to access qualified therapists. Additionally, those with physical disabilities or transportation issues might struggle with attending regular in-person sessions.
  2. Time and Travel Constraints: Attending in-person therapy requires travel, which can be time-consuming and stressful, especially for those with busy schedules or limited transportation options.
  3. Potential Discomfort in Physical Settings: Some clients may feel anxious or uncomfortable in a traditional therapy office setting, which can interfere with their ability to open up and fully engage in the therapeutic process.
  4. Less Flexibility in Scheduling: In-person sessions often have less scheduling flexibility compared to online therapy. This can be challenging for clients who need to balance therapy with other commitments like work, school, or caregiving.

Making the Choice Between Telehealth Therapy & In-Person Therapy

Deciding between Telehealth and In-Person Therapy involves weighing convenience against traditional face-to-face interaction. Telehealth Therapy offers remote sessions, overcoming distance barriers and accommodating busy schedules. In contrast, In-Person Therapy provides a more traditional approach for those valuing direct, in-person connections. Ultimately, the decision between these two forms of mental health care comes down to your personal needs, circumstances, and preferences.

Telehealth & In-Person Therapy in Pennsylvania

Here at Dr. John G Kuna and Associates, we offer both telehealth and in-person therapy in Pennsylvania. Our team is dedicated to providing compassionate, professional care tailored to your unique needs. Embrace the journey towards mental well-being by choosing the therapy style that resonates with you. Contact us today to schedule your appointment and take the first step towards a healthier, more fulfilling life.


Choosing between telehealth and in-person therapy signifies a commitment to your mental well-being. Whether embracing the digital convenience of Telehealth or the tangible connection of In-Person Therapy, prioritizing your mental health is a commendable step forward. Take the time to understand your needs and what you believe will suit you best, and continue your journey in aiding your mental health.