Telehealth Services

Many providers and clients are incorporating telehealth services during the COVID-19 pandemic to ensure health, safety, and continuity of care.
While we still believe that the best clinical experience is “in-person” therapy, we recognize that there may be times one or both parties may opt for a face to face experience via telehealth.
Telehealth is another means to providing therapy. Telehealth is just like an in-person session with a therapist, only over phone or video conferencing either on a smartphone, tablet or personal computer. “Telehealth services” primarily refers to two therapy options:
  • Video Therapy: counseling sessions provided via video conferencing
  • Telephone Counseling: counseling sessions provided via telephone

There can be many benefits to having sessions with a counselor using telehealth:

  • It can be easier and more efficient for you to access mental health care
  • There may be more flexibility to schedule a time convenient for you.
  • You can talk to a therapist without physically coming to an office.

Contact us today to schedule your appointment

For video therapy, we are using either Zoom or to provide secure, confidential video therapy to our clients. Both these platforms incorporate industry standard network and software security protocols to protect your privacy and secure your health information in transit and nothing is stored when the connection is ended. Video therapy sessions are preferred to phone counseling sessions.

Here is what you will need to meet with a counselor using video therapy:

1: A computer or tablet with a microphone and a camera
2: A private space (preferably a room with a door) without pets, family members or other distractions
3: Headphones with a microphone for extra privacy
4: A secure internet connection (public Wi-Fi is not recommended due to lack of privacy)
5: Proper lighting in front of your face preferred (behind your head creates a glare to the camera)
We value your confidentiality. To ensure your privacy, your therapist will connect with you from a space where they can reasonably ensure confidentiality and lack of interruption. Your therapist may use headphones and/or sound machines to enhance your privacy.
In most cases telehealth is covered by your insurance similar to an in-person session with your counselor.